Pocono Pool Products

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1-800-747-9290

FIFTEEN YEAR LIMITED WARRANTY

Pocono Pool Products warranties this liner to the original purchaser against defective workmanship and weld separation for a period of fifteen (15) years, prorated after the first year.

THIS WARRANTY IS SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS

A. This warranty does not apply to fading, cuts, punctures, tears, or any damage caused by abuse (physical or chemical), ice, high water table, or improper installation.

B. The materials used in Pocono Pool Products liners are not produced by Pocono Pool Products. Any claim of failure deemed due to material defect should be forwarded to the manufacturer of said material. The name and address of the material manufacturer may be obtained from our factory by supplying us with the serial number of the liner in question.

C. This liner warranty is enforceable only by the original retail customer and applies only to liners purchased for private residential use.

D. In order to insure the maximum life expectancy of your liner, your pool should be kept full of water at all times. We are not responsible for any damage, imperfections, or irregularities that may occur should the water be removed from the liner.

E. This warranty is limited to repair or replacement and does not include consequential damage or installation expenses, and is in lieu of any and all other warranties, either express or implied. The following schedule sets forth the cost for repair or replacement based on the retail cost at the time of repair or replacement. The percentages are based on the length of time you have owned the liner measured from the time of installation.

WITHIN ONE YEAR NO CHARGE
AFTER ONE YEAR 10%
AFTER TWO YEARS 20%
AFTER THREE YEARS 30%
AFTER FOUR YEARS 40%
AFTER FIVE YEARS 50%
AFTER SIX-FIFTEEN YEARS 60%

F. If a Pocono Pool Products liner should fail during this warranty period as a result of a problem covered by this warranty, send a letter to our factory describing the problem. Please include the liner serial number, installation date, and a day time phone number. We will then promptly contact you and advise you as to the best way to proceed with your claim.

G. Our warranty center is located at P.O. Box 727, Swiftwater, PA 18370, and is open for business Monday through Friday between 8:00 A.M. and 5:00 P.M.

H. Freight costs for any liner returned to us must be prepaid by you. Freight costs for shipment of a new liner must also be paid by you.

I. Repair or replacement covered by this warranty will be completed within fourteen (14) working days. Should the defect not be covered by warranty, a written explanation will be provided to you.







Manufacturing, Shipping & Receiving:
Pocono Pool Products, LLC
117 Carlton Rd
Swiftwater, PA 18370
570.839.9291
info@poconopoolproducts.com

Directions

Accounting/Billing:
Pocono Pool Products, LLC
6382 Route 191
Cresco, PA 18326
570.595.2720
accounting1@completepoolsource.com

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