FIFTEEN
YEAR LIMITED WARRANTY
Pocono
Pool Products warranties this liner to the original purchaser against
defective workmanship and weld separation for a period of fifteen (15)
years, prorated after the first year.
THIS
WARRANTY IS SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS
A.
This warranty does not apply to fading, cuts, punctures, tears, or any
damage caused by abuse (physical or chemical), ice, high water table,
or improper installation.
B.
The materials used in Pocono Pool Products liners are not produced by
Pocono Pool Products. Any claim of failure deemed due to material
defect should be forwarded to the manufacturer of said material. The
name and address of the material manufacturer may be obtained from our
factory by supplying us with the serial number of the liner in question.
C.
This liner warranty is enforceable only by the original retail customer
and applies only to liners purchased for private residential use.
D.
In order to insure the maximum life expectancy of your liner, your pool
should be kept full of water at all times. We are not responsible for
any damage, imperfections, or irregularities that may occur should the
water be removed from the liner.
E.
This warranty is limited to repair or replacement and does not include
consequential damage or installation expenses, and is in lieu of any
and all other warranties, either express or implied. The following
schedule sets forth the cost for repair or replacement based on the
retail cost at the time of repair or replacement. The percentages are
based on the length of time you have owned the liner measured from the
time of installation.
WITHIN ONE YEAR |
NO CHARGE |
AFTER ONE YEAR |
10% |
AFTER TWO YEARS |
20% |
AFTER THREE YEARS |
30% |
AFTER FOUR YEARS |
40% |
AFTER FIVE YEARS |
50% |
AFTER SIX-FIFTEEN YEARS |
60% |
F.
If a Pocono Pool Products liner should fail during this warranty period
as a result of a problem covered by this warranty, send a letter to our
factory describing the problem. Please include the liner serial number,
installation date, and a day time phone number. We will then promptly
contact you and advise you as to the best way to proceed with your
claim.
G.
Our warranty center is located at 117 Carlton Rd., Mount Pocono, PA 18344,
and is open for business Monday through Friday between 8:00 A.M. and
4:30 P.M.
H.
Freight costs for any liner returned to us must be prepaid by you.
Freight costs for shipment of a new liner must also be paid by you.
I.
Repair or replacement covered by this warranty will be completed within
fourteen (14) working days. Should the defect not be covered by
warranty, a written explanation will be provided to you.
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